Is Tallowwood Really a Scam? The Honest Answer With Tracking Proof
Is Tallowwood really a scam?
No. Tallowwood is a real online shop for horse care products. Most orders are dispatched within 24 hours of ordering and delivered by Australia Post, and every order is covered by a simple promise: if it does not arrive, we send a replacement or refund you in full. Your choice.
You probably landed here because you saw a post questioning us, or because you are waiting on an order. Fair enough. On this page we show you exactly what happens when you order, and real deliveries straight from the Australia Post tracker.
How ordering and delivery work
- You order on trytallowwood.com and receive an order confirmation by email straight away.
- Most orders are dispatched within 24 hours of ordering. As soon as your parcel is on its way, you receive a tracking number by email.
- Your order is delivered by Australia Post. You can follow every scan directly at auspost.com.au with your tracking number.
You may have seen posts about us
Posts about Tallowwood get shared in horse groups on Facebook, and we understand why they make people pause. You are not the only one asking. These are real emails that reached our support inbox in September 2026, sender names pixelated for privacy:
Fair questions, every one of them. We would rather show you than argue: below you find recent deliveries exactly as Australia Post shows them.
Recent deliveries, straight from the Australia Post tracker
These are real Tallowwood orders from the past days, shown exactly as they appear in the Australia Post tracker. Tracking numbers are partially hidden for customer privacy.
If your order does not arrive
If your order has not arrived 4 weeks after you placed it, email [email protected] with your order number. We will send a replacement at no cost or refund you in full. You pick. No forms, and no return postage for a parcel that never showed up.
Who is behind Tallowwood?
Tallowwood is an online-only brand for horse care, run by a small international ecommerce team. Most of our customers are in Australia and New Zealand. There is no shopfront; everything is handled online and by email.
What we make
Tallowwood Horse Spray, a citronella-based spray that helps keep flies off horses without permethrin or DEET, and Tallowwood Leather Balm for saddles and tack.
Frequently asked questions
Is Tallowwood a legitimate shop?
Yes. Every order is confirmed by email, most orders are dispatched within 24 hours of ordering, and every parcel is tracked and delivered by Australia Post. Any order that does not arrive is replaced or refunded in full.
How long does Tallowwood take to deliver?
Most orders are dispatched within 24 hours of ordering and delivered by Australia Post. You receive your tracking number by email as soon as your parcel is on its way.
How do I track my Tallowwood order?
Use the tracking number from your shipping confirmation email and enter it at auspost.com.au to follow every scan.
What if my Tallowwood order never arrives?
Email [email protected] with your order number 4 weeks after ordering, and choose between a free replacement and a full refund.
Where is Tallowwood based?
Tallowwood is an online-only brand run by a small international team. There is no physical store; everything is handled online and by email.
Talk to a human
Email [email protected] with your order number and we will look into it. Every email is read and answered.
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